The COVID-19 pandemic has had a cascading effect on almost all industries on how they approach customers, and the processes in play, to service...
Most companies consider policy checking a low-risk activity as a training ground for junior associates. Moreover, policy checks should be prioritized, and backlogs are...
The insurance BPO services industry is facing a digital revolution as more and more customers expect to be able to purchase and manage their...
You’ve probably heard a lot about the insurance industry recently. Every day, there’s a new article about how the industry is changing, and it...
Loss-run reports summarize all claims incurred by a business within a specified period. They help identify patterns and trends and monitor claims-handling practices to...
Business process outsourcing (BPO) has become an essential tool for insurance companies looking to remain competitive in an ever-changing market. Outsourcing critical functions to...
An insurance company can perform all tasks and functions in-house. But outsourcing a few will help them carry out in-house tasks perfectly and efficiently....
Businesses need defying strategies to stand out in the market. That’s why getting creative with selling can add to the company’s profit. One way...
An insurance account receivable is an asset account on a company’s balance sheet. It is made up of money the company owes its insurance...
Insurance companies around the world are increasingly turning to outsourcing insurance BPO services. They do this to improve business operations, performance, and competitiveness. The...