The customer is a renowned commercial insurance brokerage agency based in Miami, Florida, offering a wide range of domestic and international insurance services. Their significant growth through acquisitions led to an increased workload and challenges in database management and employee performance monitoring
Seeking our help, they aimed to streamline database management, implement employee monitoring tools, reduce workload, and improve staff outcomes.
Our solutions resolved their issues, increased efficiency by 20%, and allowed staff to focus more on business expansion.