What is Insurance BPO Service?

The insurance business process outsourcing (BPO) service allows insurance companies to outsource various back-office tasks like policy checking, COI processing, claims management and policy administration to third-party service providers like insurance BPO companies. Insurers typically do this to help them handle the large administrative burdens that processing insurance documents entails.

What Are the Various Measures You Take to Ensure Data Security?

As an ISO 27001:2013 ISMS and SSAE 16 (SOC 2) certified organization, we keep all data, from financial data to policy information, secure and confidential. We have numerous security protocols to fortify the security of our assets including financial information, intellectual property, or employee details. We also ensure that our virtual document storage service is well insulated so that we there is no data breaches when carrying out data transfers. We make use of 128-bit AES key encryption to keep client data confidential and impregnably secure.

How Soon Can You Start?

Our specialists can begin operations within 2 weeks of signing the contract. They can set up the required software and systems to handle your insurance BPO needs in that time. They can also better understand how your business operates to fully cater to your needs.

What are the Services Provided by Insurance BPO?

Insurance BPOs provide a host of back-office services from renewals processing, policy issuance, and claims management to new business setup, policy administration and loss run processing.

What are Outsourcing Services in Insurance BPO?

Outsourcing services are basically services that insurance BPO companies provide as third-party service providers to insurance companies. These outsourced services are often time-consuming in nature and require skilled professionals and technologies to manage effectively. Some outsourcing services that insurance BPOs commonly provide include loss run processing, claims management, and policy administration services.

What are the Benefits of Outsourcing Insurance BPO?

There are many benefits to outsourcing insurance BPO services. These include lower operating costs because often insurance BPOs are located in countries with low cost labor. You can also benefit from a vast talent pool of highly skilled resources as outsourced personnel can be drawn from across the world to assist in a specific function or service. Other benefits include faster turnaround times from working from multiple global delivery centers and access to the most cutting-edge technologies and IT infrastructure.

What Does BPO Stand for in Insurance?

BPO in insurance stands for Business Process Outsourcing. It means contracting certain business functions to specialized third-party service providers that will help you cut down your operating costs, enhance your process efficiencies, and improve productivity across the firm.

Can I Contact the Insurance Back Office Pro Sales Team Through Phone or Email?

If require some sales information or pricing quotes, please feel free to email us at info@insurancebackofficepro.com. You can also fill the form on our website and we will get in touch with you within 24 hours.

Reshaping the Way Lenders Provide Insurance for Trucking and Commercial Lines

Our deep industry knowledge, digital-first technology, and highly experienced insurance back-office professionals help businesses improve risk mitigation, reduce indemnity spending, lower the cost of service, and enable superior customer experience.

Custom insurance back-office solutions, designed to save costs and enable growth.

Businesses worldwide are evolving, and more significantly, for insurance providers. There has never been a more crucial time to take advantage of back-office support. With back-office support, business owners can establish a more streamlined operations model that is cost-effective, compliant, and reliable. At Insurance Back Office Pro, we help you achieve that through the power of people, processes, and technology.

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Our team at Insurance Back Office Pro specializes in Commercial Lines Insurance back-office support for all types of fleets. We currently work with several agencies managing customers within Commercial Trucking, Transportation, Freight General Liability Insurance, and other similar services.

Insurance Back-office Pro is the preferred provider for all your insurance back-office needs, as we’re always committed to delivering high-quality back-office solutions at quick turnaround times. While the complete setup and onboarding are handled by us, the process does not burden you.

Achieve Business Continuity and Sustainability with Support from the Commercial Lines Subject Matter Experts

By placing humans at the center and leveraging technology at speed, we are helping clients transform to a more flexible business model for their insurance back-office requirements; thereby helping them realize long-term value.

Utilize our 18-year-long experience working with Agencies/ Brokers, Carriers, MGA, and MGU to transform your vital back-office operations into a revenue-driven function.

60% Reduction in Operational Cost:Outsourcing your trucking insurance back-office support to us will help you save up to 60% on overhead and infrastructural costs. Immediately increase your profitability.
Superior Customer Service:Improve customer experience through the speed of work. We bring speed, accuracy, and compliance to insurance back-office support when working with trucking and commercial line insurance.
Business Continuity24/7:We understand the importance of business continuity and make our services available 24/7. With delivery centers spread across the globe, you receive uninterrupted services even through unexpected and unfavorable market or economic conditions.
Business Flexibility: Outsourcing your trucking insurance back-office support services to us gives you the flexibility to scale your business as the market changes, allowing you to cut losses and increase spending whenever necessary
Access to Top Qualified Professionals:Outsourcing with us will give you access to untapped top-quality talent at a fraction of the cost you would otherwise spend building an in-house team.
Business Growths:outsourcing your back-office support needs to us will support your immediate growth plans with reduced investments without you having to incur an additional infrastructural cost.

Our commercial Line insurance specialities include

Underwriting
Insurance Quotes
Insurance renewal
Insurance Certificate
Loss Run Process
Check policy
Billing and receivable
Claims administration
Cancellation management
Premiums and Commissions
Sales support

In addition to our standard services, Insurance Back Office Pro also provides the following:

New Business Setups, Services for MGA, Insurance Quote Services, Documentation, and Indexing
Risk Management Services
CSA/ FMCSA/USDOT support services
Large Loss Modelling
Loss Forecasting
Accounting, Commission Management and Bookkeeping services

Why Choose Insurance Back Office Pro?

Preferred Member Motor Carrier Insurance Education Foundation (MCIEF).
Years of experience in Commercial Lines and Personal Lines Insurance services.
Access to a team of 700 competent insurance subject matter experts.
Hands-on experience working with over 20 different Agency Management Systems (AMS), Rating systems, and other tools and applications within the insurance world.
Quality-driven professional with a 100% accuracy score preforming even the most complex back-office tasks
Shorter TAT and quality delivery by working with a team of supervisors and managers whose sole responsibility is to manage the representatives we have assigned to your company.
Weekly/Bi-Weekly access to production reports giving you detailed information of the production and timeline.
Hassle-free, cost-efficient, scalable solution and dedicated subject matter experts in Commercial Lines.
Up to 60% reductions in operations costs with an increase in production turnaround time.
Guaranteed Stability – You never have to deal with attrition again as we provide equally trained and talented backup experts to cover absenteeism and attrition.
Tailormade support services for loss of revenue insurance support services, health insurance for your workers supports services, cargo protection support services, and liability insurance support services