Insurance Services for Agencies

Insurance Back Office Pro has wide experience in assisting insurance agencies streamline their non-core processes for improved revenue management. We blend our domain expertise with advanced functioning methodologies to deliver differentiating values to your agency business.

While our experience in risk evaluation insulates you from compliance violations, our superior process workflow reduces your time to market for quote and policy issuance. In addition, our expert insights can help you drive top-line growth thus enabling you meet market demands and customer satisfaction hand in hand.

Our Insurance Back-Office Support Services

We deliver a host of services to insurance agencies, primary amongst which are:

Insurance Quotes

We prepare right quotes after assessing individual needs and comparing coverages from different carriers for a wide range of insurances including life, auto, health, term etc.

Certificate of Insurance

We process, validate and disburse certificates of insurance to your customers. We do this strictly in keeping with your agreement with carriers and by taking state law and regulations into account.

Document Indexing and Filing

We have a streamlined document indexing services to help you segregate documents in a way which makes searching documents effortless. We also execute precise document summaries in short turnaround time.

Loss Run Processing

We help you with a range of loss run reporting service which includes filing loss run reports to receiving and understanding reports and readying claims report to submitting the report.

Policy Checking

We analyze policy documents with focus on critical aspects. We check to analyze the differences in coverages and determine if it complies with industry standards.

Endorsements and Certificates

We specialize in helping agencies draft endorsements that would ensure right interpretation of policy matters and establish the exact intent of the coverage, liaison with carriers for renewals etc.

Renewal Exposure Summary

Our renewal exposure summary will help your agency keep track of renewals in advance. Besides we help you receive and process renewals, evaluate risk aspects and bargain for better terms.

Claims Administration

Our claims administration service helps you receive and evaluate claims report accurately. We follow some best practices to streamline operations, minimize costs and protect your customers interests.

Invoicing, Billing and Accounts

We specialize in sending insurance payments reminders, receiving and recording payments, maintaining and cataloguing accounts receivable invoices, and reporting on account activity.

Book Keeping and Forensic Accounting

Our book keeping and forensic accounting service is designed to protect agencies from financial surprises. We go all out to safeguard their interests in the face of fraudulent activities.

How we Give Your Business an Edge

We deliver the following value additions to your agency business:

  • Vast industry experience
  • Expertise across the value chain of insurance domain
  • Industry best practice approach
  • Technology enables service processes
  • Flexible engagement models
  • Multiple software support
  • Reduced time-to-market
  • Continuous transformation initiatives

Why Outsource Insurance Back-Office Support Services to Us

By outsourcing your insurance processing to us, you get the following benefits:

  • Insurance processing staff with minimum experience of 5 years
  • Assured turnaround for underwriting and claims processing
  • 24x7 claims reporting services from 8 global delivery centers
  • Assured 20% reduction in operational costs
  • Guaranteed 40% increase in revenue flow
  • Highly cost-effective services
  • Complete process transparency
  • Assured data security
  • Highly scalable service