About us

Insurance Back Office Pro, a division of Flatworld Solutions, provides comprehensive, compliant and high-tech insurance services to insurance service providers based out in America. Driven by an experienced team of expert insurance professionals, we offer highly flexible and agile outsourcing services from 8 global delivery centers.

Operating since 2009, we have helped several agencies/carriers/brokers strategically assess their resources and develop an innovative approach to deliver best-in-class services. We believe in investing heavily in technology and skilled resources and so, have been immensely successful in promoting efficient and cost-effective business processes across the insurance lifecycle for all insurance segments.

Over the years, our team has been successful in serving diverse clientele comprising:

  • Retail agencies (commercial, personal lines and employee benefits)
  • Independent Brokers and MGAs
  • Wholesalers and Carriers

Why Choose Us

  • Faster turnaround through 8 global delivery locations
  • Well-defined workflow to reduce delays and errors
  • Data security and confidentiality for complete risk control
  • 24x7 operations to deliver the time zone advantage
  • Analytics- driven insights into market trends
  • We are an ISMS (ISO 27001) Certified Company
Over 8 years experience in providing insurance solutions
100+ fulltime specialized insurance experts