Insurance Services for MGAs

Empowering MGAs with unparalleled coverage solution

Insurance Back Office Pro is a trusted partner with extensive experience supporting Managing General Agents (MGAs) in developing and managing multi-line insurance programs. We specialize in helping MGAs achieve underwriting profitability while ensuring compliance with insurance guidelines and product-client suitability principles.

Today, insurers expect strict adherence to guidelines, which can introduce potential challenges for MGAs. Leveraging our expertise in underwriting, we assist in processing insurance policy documents in full compliance with regulations. Our out-of-the-box thinking helps you find quick solutions for policy issuance, insurance coverage, and customer details.

Our team consists of experienced MGAs who have established strong relationships with carriers. This ensures productive interactions at all stages, fostering effective communication and collaboration.

Insurance Back Office Pro offers B2B partners tailored, high-quality solutions. With a focus on compliance and innovative problem-solving, we provide efficient back-office support, enabling the growth and success of insurance programs. Trust us to be your strategic partner in delivering spotless billing services and maximizing underwriting profitability.

End-to-End Services Catered to Your Business

We offer a range of end-to-end services that streamline your operations and enhance efficiency:

  • Issuing and Servicing Policies: We handle the issuance and servicing of policies for diverse businesses across multiple carriers.
  • Accuracy and Timeliness: We prioritize accuracy and timeliness to ensure that company-issued policies are error-free and delivered promptly.
  • Policy Renewals: Our team follows precise instructions from field underwriting personnel to renew policies efficiently.
  • Document Management: We keep all relevant documents updated and ensure that individual and team Service Level Agreements (SLAs) are met.
  • Missing Information: We proactively follow up on any missing information to ensure a seamless process.
  • Policy Monitoring: We review and monitor company-issued policies to identify any areas of improvement or potential issues.
  • Underwriting Support: Our team provides valuable clerical support to underwriting staff and management, optimizing their productivity.

Gaining the Competitive Edge

By partnering with us, your business can benefit from the following advantages:

  • Leveraging Experience: We utilize our extensive experience to deliver high-quality underwriting services tailored to your specific needs.
  • Streamlined Workflows: We optimize workflows to expedite policy issuance and renewal processes, saving you valuable time.
  • Market Opportunities: We help you identify market opportunities that align with your business goals, enabling growth and expansion.
  • Efficient Product Launch: We ensure a swift and efficient product launch in the marketplace, giving you a competitive advantage.
  • Comprehensive Document Indexing: Our exhaustive and in-depth document indexing services facilitate easy access to critical information.
  • Clear and Unambiguous Endorsements: We specialize in writing endorsements that are precise, transparent, and leave no room for misinterpretation.
  • Optimal Claims Processing: We adhere to industry best practices for claims processing and management, maximizing efficiency and minimizing errors.
  • Timely Report Generation: We guarantee on-time generation of accurate reports, providing you with valuable insights for informed decision-making.

Why Choose Us for Outsourcing?

Outsourcing your insurance back-office services to us brings numerous benefits to your business:

  • Highly Experienced Staff: Our team consists of highly skilled insurance processing professionals with extensive industry knowledge.
  • Assured Turnaround Time: We prioritize quick turnaround times for both underwriting and claims processing, ensuring efficient service delivery.
  • Global Delivery Centers: With our eight global delivery centers, we provide widespread access to our services, catering to your business's geographic requirements.
  • Process Transparency: We maintain complete transparency throughout the entire process, keeping you informed and in control.
  • Scalable Service: Our solutions are highly scalable, allowing us to adapt and grow alongside your business.

Other Services

  • Collecting Premium
  • Underwriting
  • Handling Claims
  • Processing Endorsements
  • Data Processing / Data entry
  • Binding & Loss Control
  • Policy Issuance
  • Marketing
50% reduction
in operational costs
50% cost saving in insurance back office operations
24x7 claims
reporting services
24x7 claims reporting services USA