Outsource Insurance Agency Management Services to increase bottom lines

Are you looking for a way to improve your insurance agency's efficiency and bottom line? Insurance Back Office Pro (IBOP) brings an array of customizable services for insurance agencies seeking to outsource their management services. Our insurance pro agency management system comprises a wide range of services, including new business services, policy management, commission management, insurance reporting, claims data entry, claims management, and insurance accounting, to name a few.

We thoroughly understand your requirements and design an action plan which includes verifying and validating data, formatting the data to the required format, and transferring completed work. IBOP prides itself on its team of over 200 reliable insurance managers, its robust workflow structure, the use of the latest tools and agency pro insurance software, the latest data security, and backup. We enable a 30% reduction in operating costs with industry best practices.

End-to-End Insurance Agency Management Services

We offer a range of new business services to agencies, including:

New Business Services

We undertake accord forms, document uploading, and quote creations. We also assist in invoice data entry services, policy checking, registering payment details, etc.

Policy Management Services

Our comprehensive policy management services for agencies include policy renewals, policy issuance, insurance endorsements, and policy checking services. 

Commission Management

From commission data entry to commission accounting, we meticulously take care of every aspect of commission management.

Insurance Reporting

We have wide experience in generating agent commission reports, finance reports, accounts reports, policy listing reports, etc.

Insurance Claims Data Entry

We help agencies keep their database up to date, be it health, life, and general insurance, including individual final settlement to workers' compensation insurance data entry.

Claims Management

We specialize in all critical aspects of claims management, which includes claims verification and validation, claims processing, claims adjudication, etc.

Insurance Accounting

We offer accounting services such as accounts payable, accounts receivable, bank account reconciliation, and we prepare for taxation and audits too.

A Peek into Our Insurance Agency Management Process

  • We understand your specific requirements and design a plan to meet your specific needs.
  • We share our plan with your in-house teams and identify areas for improvement.
  • We form a team to implement the plan, led by an expert who serves as a one-point contact for all your needs.
  • All recorded data or accounting functions undergo multiple levels of quality checks to ensure accuracy.
  • The recorded insurance data is processed systematically to be dispatched to the client in the required format.
  • The verified and formatted work is transferred to the client.

Grow Your Revenue with Our Insurance Agency Processes

Increased efficiency:

By outsourcing tasks such as policy renewals and claims processing, our process can free up your time to focus on generating new business.

Improved customer service:

Our process can help you provide better customer service by streamlining communication and making it easier to track customer interactions.

Reduced costs:

You're able to take advantage of economies of scale, where you get the same services for less money than if you were to handle them in-house.

Increased compliance:

Stay compliant with industry regulations with our tools and resources, which help you meet your obligations. 

Enhanced security:

Our process can help you protect your customers' data and build trust by implementing security measures that meet industry standards.

Outsource Insurance Agency Management Services to IBOP

We offer a comprehensive suite of services that can help you improve your agency's efficiency, customer service, and profitability. Our team of 200+ insurance experts understand how to manage every aspect of your agency from start to finish. We use the latest tools and technologies to automate your agency's workflows along with human supervision. We also have eight global delivery centers, allowing us to provide round-the-clock support to clients worldwide.

We are confident that our process can help you improve your agency's efficiency, customer service, and profitability. Contact us today to learn more about how you can achieve your business goals and enhance revenues.

FAQs on Insurance Agency Management

Insurance agency management services refer to the procedure that helps an insurance agency to take care of the complete stages of policy administration. It covers services such as policy, claims, commission management, including insurance reporting and accounting. Implementation of insurance agency management services enables insurers to streamline their operations and improve and rebuild their relationships with customers and improve sales effort by monitoring their marketing activities. These services involve utilization of software that automates workflows which improves operational efficiency.

We leverage the most advanced technologies for data processing to ensure accuracy and acceleration in our execution of services. We take pride in providing reporting services on a timely basis that allows our clients to track and stay updated of all the back-end processes. We offer to evaluate sales channel performance and the operational costs incurred by our clients. This enables our clients to monitor the efficiency of their overall policy administration. Our cost-effective services allow about 30% of cost savings on operation and free up resources that can be invested into other business objectives.

We have earned the ISO 27001:2013 ISMS and SSAE 16 (SOC 2) certifications and commit ourselves to offer complete protection to confidential data of our clients. We access data through a 128-bit encrypted server using AES key encryption. We emphasize on entering into a non-disclosure agreement between our client and our resources and ensure that the latter stay compliant to the NDA terms. We have placed our facility under constant surveillance and do not allow entry of any unauthorized person. We archive all insurance documents off-site as well as on secure back-up servers to avoid any unprecedented loss of critical data. All our systems are secured with anti-virus tools and a back-up drive manager. We strictly prohibit the usage of external drives at workstations.

You can post your query to our sales team through an email at info@insurancebackofficepro.com. Additionally, you can complete and submit the form on our website and our sales team will get in touch with you within 24 hours.

Our services can be scaled as per your business requirements that understandably vary because of the dynamic growth curve of clients’ businesses. We customize service delivery models that cater to your requirements irrespective of their size or complexity. You can pay as per the service availed by you instead of paying a lumpsum amount upfront.